Inside The Agency Blog

An Open Letter to All of Our Clients

Posted by Max Halberg on Jun 11, 2019, 9:00:00 AM
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Thank you for this opportunity. I want to apologize If I haven’t told you this recently. I appreciate you more than you could ever imagine. I am grateful that you have given us your trust to serve you and help your business grow.

I know this is a privilege. There are thousands upon thousands of marketing agencies that exist, and the fact that you have chosen to allow us to be your partners is truly humbling. I honor your commitment to us with my unwavering commitment to you and your company’s needs. Yes, I will happily take that call at 9 pm on a Saturday if I can — and it’s not because I’m a workaholic. It’s because I care deeply about you, and I know that if you're calling me at that time it must be important. I believe that true support goes beyond just office hours.  

I have developed deep and great relationships with many of you, often extending outside of the workplace. I can’t help but smile at your funny late night emoji-filled text messages or laugh at all the holiday bitmojis. I appreciate the connection many of you have allowed me to share with you — whether it’s a casual lunch or a quick phone call — I truly enjoy being involved in your lives. I authentically share in the joy of your success or the pain of your struggles.

Thank you for making me a better person, a stronger manager, and a more thoughtful human being. Thank you for challenging me to be the best in my industry and the most knowledgeable marketer I can be. Thank for you for not allowing half measures and making me always strive for perfection. I want you to know that I value all that I have learned from each and every one of you, and you are all heroes to me in your own unique way.

Topics: Creative, Team, Clients, Learning, Agency, Marketing

What Makes Us So Special

We Are Relentless: Our purpose is to accelerate the success of others by our relentless pursuit of excellence.
We Serve Others: Our mission is to serve others before ourselves, by exceeding expectations and supporting their journey to become industry leaders. 
We Invest In People: We invest in people. We believe that relationships are the foundation of success and when you invest in people, you naturally see results.

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